Product news
Introducing the latest myCWT product and service enhancements
Building on our digital, omnichannel myCWT platform, our new products and services will simplify travel management for you and your employees – anytime, anywhere, anyhow.
Note: Featured services may not be available in your country at this time. Please reach out to your CWT representative for more details.
Carbon insights: enhanced carbon footprint analytics
New dedicated rail CO2e summary dashboards providing further key metrics and insights using Thrust Carbon and DEFRA methodologies.
Program Messenger: customer branded notifications
More targeted traveler communications with the ability to customize messages with client logos and use of different font colors and images.
Price Optimization: advance AI technology and machine learning models (United States)
New advanced AI technology and machine-learning models enable greater air savings opportunities by extending the void window to optimize the time to issue a ticket and search for price drops.
Messaging: enhanced automation and AI for trip intents
Simplifying how travelers manage trips through messaging, they will be able to select from a personalized menu of existing trips and desired actions such as change flight or hotel.
Travel arranger experience: enhanced mobile view
Improved user experience and additional capabilities for travel arrangers, such as displaying up to 200 travelers, filter and search options, favorite feature, and enhanced displays.
Car cancelation – myCWT
Travelers and travel arrangers have more self-servicing options with the expansion of car cancelation on myCWT web and mobile in the majority of European countries (as well as the United States, Canada, Australia and New Zealand).
Rail first class policy on myCWT
Enabling better policy management, you can now configure your train booking setup with first vs. standard class travel based on the length of a journey.
Trip Approval API: enhanced workflows
The pre-ticketing API enhancement supports the complete life-cycle of the approval process with additional approval review steps, including an extended response time.