Product news
Introducing the latest myCWT product and service enhancements
Building on our digital, omnichannel myCWT platform, our new products and services will simplify travel management for you and your employees – anytime, anywhere, anyhow.
Note: Featured services may not be available in your country at this time. Please reach out to your CWT representative for more details.
Messaging - market expansion
Making it even easier for users to manage travel through our chat-style messaging service. Available in over 110+ markets including the most recent additions of Finland and Italy. Available on myCWT mobile and web, Microsoft Teams, Workplace from Meta, WhatsApp and Slack.
myCWT China: Enhancements to international flight booking capabilities and SMS notifications
Improved user experience for myCWT China users through automated ticketing and refund capabilities for international bookings and improved SMS notification process for travelers and arrangers.
Elevating hotel booking services on myCWT
Enhanced search filters improve the hotel booking process saving time for both travelers and arrangers. Employees can now focus on in-policy, available, and company-preferred hotels.
Program Messenger: Expanded message library to encourage sustainable travel
Increased functionality, customization and flexibility with the addition of new sustainability messages within the content library. Effectively communicate sustainability priorities to travelers and travel arrangers, encouraging more responsible behavior.
NDC enablement: Sabre NDC on Concur (US pilot)
Travelers will have access to more relevant and personalized choices with the integration of NDC content on Concur (Sabre, US pilot). Expanded pilot includes United Airlines and a wider release for customers on Concur EoT.
Analytics: Enabling greater insights with new liveboards and data analysis features
Users of Analytics will be able to make more impactful decisions with greater insights through new content and features, including industry benchmarking, flight vs. rail data, and "what if" scenario analysis.
Sustainability: Enhancing carbon insights with more comprehensive reporting
New executive and dedicated car summary dashboards will provide both at-a-glance and detailed views of performance towards your sustainability goals.
Concur travel evolution: New hotel user interface and experience
Cleaner, simplified hotel booking experience with the new Concur Evolution Platform, focusing on a redesigned user interface, a more streamlined booking process and new sustainability options enabling travelers to make environmentally conscious choices.