skip navigation

Product news

Introducing the latest myCWT product and service enhancements

Building on our digital, omnichannel myCWT platform, our new products and services will simplify travel management for you and your employees – anytime, anywhere, anyhow.

Note: Featured services may not be available in your country at this time. Please reach out to your CWT representative for more details.

Elevating hotel booking services on myCWT

Elevating hotel booking services on myCWT

Improved hotel search radius and map UI and information about electric vehicle charging stations at hotels, helping improve the booking experience and encourage travelers to make more sustainable choices. 

 

Messaging

Messaging: Generative AI-based language translations and Slack integration

Simplifying traveler interactions and enhancing accessibility via messaging, travelers in Sweden have the option to select Swedish as their primary language, supported by real-time AI translation.

Broadening platform options, we've incorporated Slack into our chat-style messaging service.

myCWT China

myCWT China: New payment support for hotel bookings

Greater payment convenience for travelers with the addition of AirPlus as a central payment method for hotel bookings.

Program Messenger

Program Messenger: Additional language support and enhanced dynamic fields

Increased functionality, customization and flexibility with the addition of new dynamic fields and six new languages (French, Italian, German, Portuguese,  Spanish and Mandarin).

NDC enablement

NDC enablement: elevating the travel experience

More choice and relevant shopping experience when booking Scandinavian Airlines and Singapore Airlines (Amadeus) and United Airlines (Sabre) through a CWT counselor and market expansion in Sweden and Denmark on Cytric or through a CWT counselor.

Analytics

Analytics: Introducing new liveboards, enhanced access and improved data sources.

Users of Analytics will have a simplified login process and access to greater reporting and insights  through new content and features, including customization and visualization.

 

Sustainability

Sustainability: Strengthening sustainability partnerships

Bolstering our commitment to sustainable travel solutions through two new referral agreements. SQUAKE supports the use of Sustainable Aviation Fuel (SAF) in business travel, while Thrust Carbon assists businesses in offsetting their carbon emissions.

Previous releases

December 2023