Product news
Introducing the latest myCWT product and service enhancements
Building on our digital, omnichannel myCWT platform, our new products and services will simplify travel management for you and your employees – anytime, anywhere, anyhow.
Note: Featured services may not be available in your country at this time. Please reach out to your CWT representative for more details.
Flight cancellation – myCWT web
With flight cancellation now available on myCWT web, travelers and travel arrangers can now cancel flight bookings on myCWT web or mobile. Delivering expanded self-servicing choices.
American Airlines NDC enablement
Access to American Airlines and other NDC content is now available online through Concur and offline with a CWT counselor.
New CO2e air and hotel summary dashboards
Expanding our existing carbon emissions reporting, the new dedicated CO2e air and hotel summary dashboards provide further insights to your business travel footprint.
Meetings & Events carbon emissions calculator
Calculate carbon emissions for your next meeting or event. Combining travel, hotel stays, meeting space and food & beverage carbon consumption information. Enabling more sustainable choices for global events.
Additional destination intelligence information
In addition to healthcare information, travelers will now be able to access political insights, destination resources and safety and security information.
*Available to mutual International SOS and CWT customers
Messaging integration with WhatsApp
Travelers can now conveniently connect with a CWT counselor through WhatsApp. Providing even more ways to contact us and ensure a seamless and personalized experience.
Trip approval API workflow enhancements
Convenient and near real-time access to booking and approval data, along with seamless trip approval processes through our newly enhanced APIs.
Automation of HR feeds into myCWT China profile system
Streamlining profile management with a unified, global HR feed that now includes employees based in China.