Product news
Introducing the latest myCWT product and service enhancements
Building on our digital, omnichannel myCWT platform, our new products and services will simplify travel management for you and your employees – anytime, anywhere, anyhow.
Note: Featured services may not be available in your country at this time. Please reach out to your CWT representative for more details.
NDC enablement: elevating the travel experience
More choice and relevant shopping experience when booking American Airlines in the US on GetThere or through a CWT counselor and KLM in the Netherlands on Cytric or through a CWT counselor.
Flight modification: myCWT web
Shop for alternative flights on the go and initiate the flight modification, resulting in time savings and increased efficiency. Already accessible on myCWT mobile, and now introducing it on myCWT web for added convenience.
Travel arranger experience: enhanced web view
Improved user experience and additional capabilities for travel arrangers, such as displaying up to 200 travelers, filter and search options, favorite feature, and enhanced displays. Already accessible on myCWT mobile, and now introducing it on myCWT web for added convenience.
Program Messenger: enhanced reporting and more targeted messages
Increased functionality and flexibility with improved reporting (additional data fields) and more targeted communications (new dynamic field and trigger).
Price Optimization: advance AI technology and machine learning models
New advanced AI technology and machine-learning models enable greater air savings opportunities by extending the void window to optimize the time to issue a ticket and search for price drops. Available in key European markets.
myCWT China: air carbon emission estimates and pre-paid hotel content integration
Drive greater compliance towards sustainability and hotel attachment goals with the integration of air carbon emissions estimates at the point-of-sale and access to 1,000,000 pre-paid hotel properties globally.
Elevating train booking services on myCWT
Improved traveler experience with convenient access to e-tickets within myCWT and increased visibility of travelers with myCWT train booking data being sent to International SOS.
Messaging: Generative AI integration
Simplifying hotel bookings through messaging, travelers encounter a unique conversation backed by generative AI.
Company travel updates within myCWT mobile
Simplify the communication of important information and updates. Effortlessly share messages on myCWT mobile, such as policy changes, visa requirements, and more. Already accessible on myCWT web, and now introducing it on myCWT mobile for added convenience.
myCWT Car: cancelation, new policy capabilities and enhanced booking experience
Streamlining the car rental management process with flexibility and choice. Experience the advantages of new policy capabilities, an improved booking process for travelers and arrangers, and the extended cancelation feature in APAC, making the entire experience more convenient