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CWT partners with Booking.com for Business to provide expanded content and 24/7 servicing

May 11, 2023

Today global business travel and meetings specialist CWT announces that it has committed to a new partnership with Booking.com for Business to support an expanded offering for small business customers. This will include discounted business travel rates, access to membership rewards from a variety of third-party loyalty programs, and 24/7 travel agent support, all provided by CWT.

Powered by travel and expense technology company Serko, the Booking.com for Business platform will combine Booking.com accommodation options with additional hotel, flight and car rental content provided by CWT, as well as multilingual customer service. Companies will be able to save time and money with discounted business travel rates across flights, accommodation, and rental cars via the Booking.com for Business platform, with no booking or servicing fees, all while better managing changes and traveler safety across all trips. Access to CWT travel consultants will be provided in multiple languages to assist with trip management and disruption.

Joshua Wood, Director of Booking.com for Business said: “We understand everyone has different travel preferences. For some it’s important to maximize status and loyalty points when they travel, while others are more focused on finding the best deal for their trips. And when disruption happens, everybody values the ability to contact an agent any time of day or night to get support. With this partnership, Booking.com for Business customers will have all of this in one place, along with the tools to manage cost and duty of care with travel expert support wherever they are in the world 24/7.”

“We are excited to partner with like-minded online travel global leaders, Serko and Booking.com for Business. Collectively we share a vision about making business travel frictionless for both travelers and travel managers alike,” said Brian Mogler, EVP and Chief Partnership Officer at CWT. 

Serko’s CEO, Darin Grafton, welcomed the addition of CWT content and servicing to the Booking.com for Business offering, adding: “This is an exciting move, bringing two of our partners together through our Zeno technology platform to give business travelers a connected trip experience with all the business booking features, rates and service they want at no cost.”

The expanded Booking.com for Business offering made possible through the new partnership with CWT is expected to go live in the second quarter of 2023.


About Booking.com for Business
Launched in 2015, Booking.com for Business has grown to become one of the world’s largest online booking tools for small to midsize companies. Part of Booking.com, Booking.com for Business’ mission is to help companies thrive in a world of changing business travel needs. Booking.com for Business offers enterprise-grade travel management software at no cost, as well as one of the widest selections of travel options in the world, including flights, accommodations and rental cars, all at highly competitive rates. Booking.com for Business is available in 7 languages (English, Spanish, German, Italian, Portuguese, Polish and Dutch), and hundreds of thousands of small and medium-sized businesses trust the platform for their business travel needs globally.

About CWT
CWT is a global business travel and meetings specialist, with whom companies and governments partner to keep their people connected, in traditional business locations and some of the most remote and inaccessible parts of the globe. A private company – owned through funds managed by a group of leading global financial institutions including Barings, MacKay Shields, and Monarch Alternative Capital – CWT provides its customers’ employees with innovative technology and an efficient, safe and sustainable travel experience.

About Serko
Serko is a leader in travel and expense management for the business travel market. Zeno is Serko’s next generation travel management application, using intelligent technology, predictive workflows, and a global travel marketplace to transform business travel across the entire journey. Listed on the New Zealand Stock Exchange and Australian Securities Exchange (Ticker: SKO), Serko is headquartered in New Zealand, with offices across Australia, China, and the United States.

 

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